FAQs
Everything You Need to Know
Before You Style
We’re here to make your experience effortless. From product details to shipping and
support, find quick answers to your most common questions—all in one place.
Hairdryer & Product Features
What makes VINTIS different from other hairdryers?
VINTIS combines sleek design with high-performance technology, delivering fast, salon-quality results with less heat damage. Intelligent airflow, customizable attachments, and optional aromatherapy features set it apart as a luxury styling essential.
Is VINTIS safe for daily use?
Yes! VINTIS is designed with hair health in mind. It uses advanced temperature regulation to prevent overheating, making it safe for daily use on all hair types.
Does it work on all hair types?
Absolutely. Whether your hair is straight, wavy, curly, or coily, VINTIS offers intelligent attachments and settings to meet your unique needs and texture.
What is the noise level of the VINTIS dryer?
VINTIS is engineered for quiet performance, operating at a low decibel level without sacrificing power—perfect for early mornings, shared spaces, or salon environments.
Orders, Shipping & Returns
How long will it take to receive my order?
Orders are typically processed within 1–2 business days. Standard shipping times vary by location but generally take 3–7 business days.
Do you offer free shipping?
Yes, we offer free standard shipping on all VINTIS orders over $100 USD.
What is your return policy?
We offer a 14-day return window for all unused or gently used products in their original packaging. If you’re not satisfied, we’ll make it right.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use that link to follow your package’s progress right to your door.
Warranty & Support
Is there a warranty on VINTIS products?
Yes! All VINTIS dryers come with a 1-year limited warranty covering manufacturing defects.
Who do I contact for repairs or issues?
For any repairs, warranty claims, or product issues, please contact our support team directly at SUPPORT@VINTISPRO.COM. We're here to help and typically respond within 1–2 business days.
